Concierge Job at Village Green, Chicago, IL

SHA1WTVTRXVqVWNJcHREYzBkWWNUS3FRdnc9PQ==
  • Village Green
  • Chicago, IL

Job Description



 

VILLAGE GREEN

Founded in 1919,  Village Green  is a diverse, people-first organization that has consistently contributed to its multi-year recognition as a Great Place to Work, Top Workplace, and Best Workplace in Multifamily, among other designations. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a vital investment in your future.

Village Green seeks a dynamic and experienced Concierge. As a key team member, you will uphold the highest standards of service and excellence, delivering an unparalleled experience for our clients. 

Our 100-year history  makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry. 

Pay: $18.00 -$20 hourly plus bonus

Schedule: 

  • Monday- Off
  • Tuesday & Wednesday, 11 pm - 7 am
  • Thursday- Off
  • Friday & Saturday, 11 am - 7 pm

Job Description



The Concierge ​is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests ​are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. ​The ideal candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset. This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. 

Qualifications



ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  •  Welcomes residents and guests in a courteous and friendly manner as they enter the building
  • Communicates to the residents regularly via resident newsletters and social media
  •  Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
  • Participates in event marketing
  • Provides brochures, floor plans and other collateral to clients
  • Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
  • Retrieves packages for residents
  • Provides refreshments to residents and guests
  • Maintains Concierge Binder
  •  Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
  • Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
  •  Prepares incident reports and correlating documentation
  •  Adheres to established policies related to fair housing
  • Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
  • Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

REQUIREMENTS

  • Must have minimum one year of college, social media skills, customer service, and writing skills
  • Must have the availability to work a flexible schedule any day of the week
  • Strong organizational and time management skills
  • Ability to communicate effectively both verbally and written
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Must be team-oriented

Additional Information



We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins. 

We offer an outstanding benefits package including...
- 401K, with a match!!!!
- Medical
- Dental
- Vision
- Bonus program

 

Job Tags

Hourly pay, Full time, Work at office, Local area, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Farm Job Search

Assistant Farm Manager / Crops Job at Farm Job Search

 ...forages play in milk production. A degree and / or experience in agronomy is preferred. This position leads a team that plants and harvests mostly forage and some grain crops. Equipment is mostly newer and very well maintained. Candidate must have a current driver's... 

US Veterans Health Administration

Advanced Practice Nurse - Mental Health Job at US Veterans Health Administration

 ...their health and well-being. This Full Time permanent Nurse Practitioner position is located within the Mental Health Service...  ...certification. The following Scope, Education and Experience, and Dimension criteria must be met to qualify for Advanced... 

State of Florida

COURT REPORTER I - 22010103 Job at State of Florida

 ...Requisition No:862774 Agency: State Courts System Working Title: COURT REPORTER I - 22010103Pay Plan: State Courts System Position Number:22010103 Salary: $65,831.04 Posting Closing Date: 01/22/2026 Total Compensation Estimator . General Description... 

AOC Global Services

Gray Eagle UAS Flight Instructor - 15C- Ft. Huachuca Job at AOC Global Services

 ...The Flight Instructor will provide instruction in academics, flight simulators, and live flight operations to train personnel in the operation...  ...of the Gray Eagle UAS. Fundamentals and application of Air Crew Coordination. Capabilities, emergency procedures,... 

Brown & Brown Insurance

Mail Room Clerk Job at Brown & Brown Insurance

 ...mailing including applying postage, preparing items for shipment or collection, distributing items as needed both in-house and to the post office, ensuring items are properly labeled and documenting data according to management guidelines. What You'll Do Open, stamp, and...