Job Description

All Posting Locations: Avon, NY, US

Job Functions: Manufacturing

Date Published: January 5, 2026

Ref#: R-98976

ABOUT THE ROLE

Job Description

The Kraft Heinz Company is currently seeking a Process Operator to work at our food processing facility in Avon, NY! Successful candidates must be willing to supply improvements suggestions and ideas to help continue the success of our facility. Ideal individuals must be safety and quality orientated along with demonstrate adaptability and willingness to work in a team orientated, fast paced work environment. This position requires individuals to perform general production duties in a food manufacturing environment following strict quality and safety standards.

Basic Purpose: To ensure that Cool Whip® emulsion is cooled, aged, processed, whipped, filled, lidded, weighed, properly coded, and sent to the packaging area efficiently and safely to provide the highest level of quality and delivery to our customers.

Responsibilities/Duties:

Perform weekend cleaning and sanitizing activities. Including but not limited to CIPS, chemical usage and handling, working with strawman hoses (hot and cold water), hopper, miscellaneous production equipment, filler cleaning, floor scrubbing, production-sanitation preventative maintenance tasks, manifold y-pipe cleaning/changing, and period cleaning. Performs changeover cleaning/sanitizing and production activities. This will include but not be limited to cleaning and sanitizing fillers, hoppers, manifolds, y-pipes, sparge tube hoses, and miscellaneous parts. Communicate with the Supervisor or group leader about product changeovers and any other information necessary to ensure the specified degree of quality and efficiency. Perform sanitation and CIP cleaning of processing equipment: safe use and handling of chemicals. Perform (as needed) changing and cleaning of sparge tube and hopper manifolds. Operate, maintain quality specifications, and perform minor adjustments on the holding, pumping, and whipping equipment. Safe operation of the bowl dispensing equipment to provide bowls to the filler in the specified degree of quality and efficiency. Understands and has sufficient ability for the safe operation of all the components of the Cherry-Burrell fillers. Knowledge and understanding of control and drive power differences. Knowledge and understanding of all Lockout tag-out requirements for the Cherry-Burrell fillers, ALH system, all applicable conveying systems, and all CIP components as appropriate. Understands and operates filler jam detection system. Visually inspects filler beds and monitors for jams and other filler bed issues and correctly responds to alarms safely and promptly. Cleans filler jams in a safe and timely manner. Understand and demonstrate the safe and efficient operation of the Panel mates and Lid/Filler HMIs (Human Machine Interface). Understands the Safe operation of the Auto lid handling systems and has adequate operating capabilities of the ALH system and all associated hardware. Operate all components of the weight control system. This includes adherence to all quality and regulatory weight control guidelines. Knowledge, operation, and use of all components of the OEE system. This will include all associated quality record-keeping. Communicates with platform operator for out-of-spec and/or remelt conditions; also monitors remelt system so that the line won’t freeze up and knows how to thaw it. Keeps appropriate amount of SS waste carts staged to support remelt activity. Dumps remelt carts as required. Performs safe and efficient manual lid loading when not using ALH systems. Qualified – Certified on the safe operation of all applicable powered equipment and correctly fills out the “Powered Equipment Inspection” form. Compliance with Corporate POG, Plant DPS, Plant Safety, and GMP programs. Follow all HACCP guidelines. Adherence to all QRMP standards and protocols. Understand where to find the current Production Schedule and how to read it to ensure the correct supplies are staged and used. Stages all appropriate packaging materials and supplies as required in adherence with all departmental quality, safety, and GMP guidelines. This includes but is not limited to the accurate completion of packaging traceability forms and material reject forms. Maintain clean and orderly work and staging area to ensure the specified degree of cleanliness and sanitation standards. Observe all safety rules, precautions, and practices to ensure the safety of self and others. Place trash, remelt, and/or waste products in proper containers and move them to designated areas. Dumps all trash receptacles as required. Appropriately cleans and prepares the work area at the end of the shift. Remove plastic bags to wire cage and exchanges cage when full with empty cage from N/S hallway. Record on various forms or computers results of QC testing, downtime, audits, In-process index numbers for the “Green Room”, and equipment performance data.

Skills Profile: This position requires the following skills:

• Teamwork (cooperation) Mechanical Aptitude Communication – verbal and written Following directions

• ATD (attention to detail)

• Ability to teach/train

• Time management

Other Responsibilities:

• Recognize and report to the Supervisor any unusual condition or defective equipment.

• Observe all safety rules, precautions, and practices to ensure the safety of self and others.

• Preventative maintenance activities as assigned.

• Period cleaning as assigned.

• Rework activities as assigned.

• Train additional personnel in this operation as required

• Participate in the QRMP yearly audit and assist in the development of procedures and corrective actions

• Perform all other duties that the Supervisor or Group Leader may assign.

Benefits & Compensation Overview:

We offer a variety of benefits depending on how you chose what is best for you, but what is offered are:

• Medical, Dental, Vision, Health Reimbursement Account/Health Savings Account.

• Additional perks: Pet Insurance, (EAP) Employee Assistance Program, Company paid Life Insurance, Company paid Short-term disability.

• Hourly pay starting at $22.69/hr

• A $1.25 shift differential for second and $2.50 shift differential for third shift.

• Paid Vacation

Physical Demands:

• Standing up to 12 hours a day

• Lifting/pushing/pulling up to 50 lbs including overhead work

• Repetitive motion with hands

• Kneeling

• Twisting

• Squatting

• Climbing stairs

• Working in hot and cold environments (90 degrees/ -35 degrees F)

Work Environment: While performing the duties of this job, the employee regularly works near moving mechanical parts. During his/her career, the employee will be exposed during his/her career to high noise levels, chemicals, frozen products, fumes or airborne particles, constant stair climbing, and slippery floors.

Personal Protective Equipment: The employee is regularly required to wear company-authorized safety shoes, hearing protection, safety glasses, gloves, rubber boots, chemical protection, and other personal protective equipment to perform the functions of this job safely and successfully.

Qualifications/Competencies: In making the final selection among applicants for this position, consideration will be given to individual qualifications, experience, attendance record, and seniority.

Applicants must have demonstrated communication and documentation skills:

• Reading Standard English Text – Read documents written in Standard English (e.g. administrative

policy manuals).

• Conversational Speaking – Speak on a one-to-one basis using appropriate vocabulary and grammar to obtain information, explain policies and procedures, and discuss various job-related topics on short or no notice.

Quality testing and record-keeping duties of this position make it necessary for the operator to read, write and perform basic arithmetic calculations. Applicants will be requested to demonstrate ability in these areas before bids are awarded.

Demonstrated proficiency in using computer applications.

Ability to work independently with minimal guidance and as part of a team.

Must have demonstrated communication and documentation skills:

These are the major job functions for the CW Operator and any other duties as directed by the Supervisor.

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility, and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet! We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and commitment to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins – and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and cultivating strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social – Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Avon Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com .

MANUFACTURING AT KRAFT HEINZ

THE
MAKERS

Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

Job Tags

Hourly pay, Full time, Temporary work, Shift work, Weekend work, Afternoon shift,

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